Sector workflow / Physiotherapists

More time for patients. Less appointment admin.

Support physiotherapy, sports injury clinics, podiatrists and multidisciplinary teams with appointment enquiries, approved service information and opted-in cancellation lists.

A useful first conversation

Physiotherapists enquiries, handled with care.

Support physiotherapy, sports injury clinics, podiatrists and multidisciplinary teams with appointment enquiries, approved service information and opted-in cancellation lists.

A workflow might answer approved administrative questions, collect the information listed here and request a callback or appointment. Your team retains customer decisions and confirms commitments.

Details that may help your team

  • Requested appointment type
  • Preferred location
  • Availability
  • Cancellation-list opt-in where relevant
A good fit starts with clarity

Designed to work alongside your team.

We confirm existing tools, permissions and handoff points before agreeing integrations. No platform compatibility is assumed without checking it.

01 / CAPTURE

Understand

Agree the enquiry and the details worth collecting.

02 / INFORM

Answer

Use only current, business-approved information.

03 / ROUTE

Hand off

Give the request and context to the right person.

04 / CONFIRM

Follow through

Your team confirms decisions and appointments.

05 / REVIEW

Improve

Review the workflow with reliable enquiry data.

Two plans for physiotherapists.

Answering plus follow-up

£595/month

Alice answers the missed calls routed to her and sends you the details. New enquiries get a text or email follow-up with your booking link.

  • Missed-call answering with Alice
  • Call log and caller details sent to you
  • Text/email follow-up of new enquiries
  • A booking link to your own system

600 calls/month included. Fair use beyond this, never a surprise bill. We agree any extra usage costs with you before charging.

Ask about this plan

In Chester? The first five businesses start with the 30-day pilot.

Answering, follow-up and more enquiries

£995/month

Everything in £595, plus lead generation or monthly reactivation campaigns.

  • Everything in the £595 plan
  • Lead generation or a monthly old-enquiry reactivation campaign

1,200 calls/month included. Fair use beyond this, never a surprise bill. We agree any extra usage costs with you before charging.

Ask about this plan

Setup is £995. The first five Chester businesses pay £495 instead, through the pilot.

Cancel any time after the first month. No long contracts.

Prices exclude VAT where applicable. Advertising spend is separate and paid directly by the client. Your proposal confirms the scope, usage allowances and any additional costs.

Go-live date agreed in writing. Every call routed to Alice is logged. Your weekly numbers email covers calls answered, missed, enquiries chased and bookings your system confirmed. A booking counts once your own system confirms it.

Bring in more enquiries

When you want more work coming in, we run one agreed advertising channel with a landing page and connect every new enquiry to follow-up. Advertising spend is separate and agreed in writing.

Questions from physiotherapists

Practical answers.

Can it assess an injury?

No. Clinical assessment stays with your qualified team.

Can it manage cancellation lists?

An agreed workflow can support an expressly opted-in list and stop messages when someone withdraws.

Is this just for physiotherapy?

We also scope administrative workflows for sports injury clinics, podiatrists and multidisciplinary clinics.

Talk through the enquiry journey in your business.

Discuss physiotherapists