Understand
Agree the enquiry and the details worth collecting.
Sector workflow / Hearing clinics
Help hearing-test enquiries reach your team.
Capture hearing-test enquiries, share approved clinic information and support appointment follow-up without automating device recommendations.
A useful first conversation
Hearing clinics enquiries, handled with care.
Capture hearing-test enquiries, share approved clinic information and support appointment follow-up without automating device recommendations.
A workflow might answer approved administrative questions, collect the information listed here and request a callback or appointment. Your team retains customer decisions and confirms commitments.
Details that may help your team
- Preferred clinic
- Hearing-test appointment request
- Contact preference
- Preferred appointment time
A good fit starts with clarity
Designed to work alongside your team.
We confirm existing tools, permissions and handoff points before agreeing integrations. No platform compatibility is assumed without checking it.
Answer
Use only current, business-approved information.
Hand off
Give the request and context to the right person.
Follow through
Your team confirms decisions and appointments.
Improve
Review the workflow with reliable enquiry data.
Two plans for hearing clinics.
Answering plus follow-up
£595/month
Alice answers the missed calls routed to her and sends you the details. New enquiries get a text or email follow-up with your booking link.
- Missed-call answering with Alice
- Call log and caller details sent to you
- Text/email follow-up of new enquiries
- A booking link to your own system
600 calls/month included. Fair use beyond this, never a surprise bill. We agree any extra usage costs with you before charging.
Ask about this planIn Chester? The first five businesses start with the 30-day pilot.
Answering, follow-up and more enquiries
£995/month
Everything in £595, plus lead generation or monthly reactivation campaigns.
- Everything in the £595 plan
- Lead generation or a monthly old-enquiry reactivation campaign
1,200 calls/month included. Fair use beyond this, never a surprise bill. We agree any extra usage costs with you before charging.
Ask about this planSetup is £995. The first five Chester businesses pay £495 instead, through the pilot.
Cancel any time after the first month. No long contracts.
Prices exclude VAT where applicable. Advertising spend is separate and paid directly by the client. Your proposal confirms the scope, usage allowances and any additional costs.
Go-live date agreed in writing. Every call routed to Alice is logged. Your weekly numbers email covers calls answered, missed, enquiries chased and bookings your system confirmed. A booking counts once your own system confirms it.
Bring in more enquiries
When you want more work coming in, we run one agreed advertising channel with a landing page and connect every new enquiry to follow-up. Advertising spend is separate and agreed in writing.
Questions from hearing clinics
Practical answers.
Can it recommend a hearing aid?
No. Device and treatment recommendations stay with clinicians.
Will a request be counted as a booking?
No. A request becomes confirmed only after the clinic or supported calendar confirms it.
Can callers request a callback?
Yes, within an agreed reception workflow; no callback time is promised unless approved.