Accountants

On a client call when a new business rings the practice?

A business owner is looking for an accountant and rings while you are with a client or up against a filing deadline. If nobody answers, they may try another practice. Alice takes the details and passes them to you.

MarginMultiplier is run from Chester for accountancy practices in Chester and the North West.

Keep the new client enquiry

Alice can ask what the caller needs help with, such as accounts, a tax return, payroll or bookkeeping, whether they are a sole trader or a company, and when to call back. She does not give tax or accounting advice. The call is logged and the details come to the practice.

Follow up the first conversation

A new enquirer gets an agreed text or email with your booking link for an initial call. Fees, engagement letters, identity checks and advice stay with your practice.

Revisit enquiries that went quiet

We can send one approved message to eligible past enquirers who did not sign up, after checking the list and opt-outs. You must have the right to contact them. We do not promise a new client.

Bring in more enquiries

When you want more work coming in, we run one agreed advertising channel with a landing page and connect every new enquiry to follow-up. Advertising spend is separate and agreed in writing.

Two plans for accountants.

Answering plus follow-up

£595/month

Alice answers the missed calls routed to her and sends you the details. New enquiries get a text or email follow-up with your booking link.

  • Missed-call answering with Alice
  • Call log and caller details sent to you
  • Text/email follow-up of new enquiries
  • A booking link to your own system

600 calls/month included. Fair use beyond this, never a surprise bill. We agree any extra usage costs with you before charging.

Ask about this plan

In Chester? The first five businesses start with the 30-day pilot.

Answering, follow-up and more enquiries

£995/month

Everything in £595, plus lead generation or monthly reactivation campaigns.

  • Everything in the £595 plan
  • Lead generation or a monthly old-enquiry reactivation campaign

1,200 calls/month included. Fair use beyond this, never a surprise bill. We agree any extra usage costs with you before charging.

Ask about this plan

Setup is £995. The first five Chester businesses pay £495 instead, through the pilot.

Cancel any time after the first month. No long contracts.

Prices exclude VAT where applicable. Advertising spend is separate and paid directly by the client. Your proposal confirms the scope, usage allowances and any additional costs.

Go-live date agreed in writing. Every call routed to Alice is logged. Your weekly numbers email covers calls answered, missed, enquiries chased and bookings your system confirmed. A booking counts once your own system confirms it.

Tell me about the calls you are missing.

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